Ox21 Privacy Policy

Last Updated: June 7, 2022

This Privacy Policy explains the information that Ox21 collects when you use its products and services, how that information is used, with whom it may be shared, and your privacy choices.

  1. Introduction
  2. Children's Privacy
  3. Data We Collect About You
  4. How We Use Your Data
  5. With Whom We Share Your Data
  6. Legal and Safety-Related Disclosures
  7. Data Retention
  8. Your Privacy Choices
  9. Account and Video Privacy Settings
  10. Communications from Us
  11. Protecting Your Information
  12. Your Responsibilities
  13. Third-Party Services
  14. International Data Transfers and Certain User Rights

1. Introduction

Who we are and what we do

This Privacy Policy covers Pudu Incubator Inc. (collectively, “Ox21,” “we” “us” or “our”). We provide online video hosting, sharing and related services through our owned-and-operated websites, including Ox21.ca, our branded applications for mobile and connected devices, and our embeddable video players (collectively, the “services”).

Acceptance and Changes

By registering for, downloading, or using our services, you accept this Privacy Policy, which is part of our Terms of Service. We may modify this Privacy Policy from time to time. We will post any modified version of our Privacy Policy at https://Ox21.ca. If we change the Privacy Policy in a way that materially lessens our commitments to you.

2. Children's Privacy

We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 16 years old or the age of majority in your jurisdiction, whichever is greater, to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement. If you are a parent or legal guardian who believes your child has provided personal information to Ox21 without your consent, you may delete your child’s account within the app.

3. Data We Collect About You

We collect information about you when you use our services. In addition, third parties may collect information about you when you use our services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We refer to your information as "your data" for short.

Account Information

To create an account, you must provide a valid password.

Financial Information

To make a purchase, you may need to provide a valid payment method (e.g., BTC wallet). Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store these information in the ordinary course of processing transactions. If we allow purchase through a third-party platform (i.e. in-app purchase), the payment method stored with the third-party platform will be charged.

If you wish to sell items or earn money from advertising through our services, you must provide an account to receive funds and tax information, which may include your name, address, and taxpayer identification number.

Content You Submit

You may upload and create content such as videos, text, photographs, and artwork. Your content may display information about you and your activities. This information may be accessed by others. Your videos may be viewed and otherwise accessed by others, and associated metadata (e.g., titles, closed captions, descriptions, tags, etc.) may be viewable by others. You may not limit the availability of your videos.  

Your interactions during events such as live streams and webinars, or with other users (e.g., comments, "likes," poll responses) may be seen by others. 

Capture Forms

You may submit information through a capture form set up by a video owner or webinar host. This information will be received by both Ox21 and the video owner and is subject to both Ox21's Privacy Policy as well as the video owner's privacy policy. Except where Ox21 is the video owner, Ox21 will not use any information you submit through such forms for direct marketing purposes.

Information Collected by Third Parties

Some third parties may collect data about you when you use our services. This may include data you submit (such as payment information) or automatically-collected information (in the case of third-party analytics providers and advertising partners).

4. How We Use Your Data

We may use your data for the following purposes:

We may use algorithms and other automated means to implement any of the above.

Whenever we process your data for one of these purposes, we have determined that one or more of the following lawful bases apply:

5. With Whom We Share Your Data

We share data with third parties as follows:

We use reasonable efforts to vet vendors for their privacy and data security practices. We require that such vendors agree to protect the data we share.

6. Legal and Safety-Related Disclosures

We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) ("requests") that we receive from government authorities or parties to legal proceedings.

We handle U.S. requests in accordance with U.S. law. If the request originates from a foreign jurisdiction, we will typically disclose information where we in good faith believe that disclosure is permitted by both U.S. law and local law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.

We may disclose user data where we reasonably believe that someone's life is at risk. For example, if we become aware of a person threatening to commit suicide, we may share that person's data with appropriate entities that may have the ability to help.

We may disclose user data to report suspected crimes. We report content suspected of exploiting minors to the National Center for Missing and Exploited Children (NCMEC) along with the data identifying the uploading user.

We may disclose user data in situations involving legal claims against us or one of our users. If you submit a Digital Millennium Copyright Act (DMCA) or other takedown notice, we may share that notice with the affected user. If you challenge such a notice, we may share your response with the complainant.

We may share your data with potential transaction partners, advisors, and others in the event our company is, in whole or part, acquired by a third party. In such case, we will use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.

7. Data Retention

We retain your data for as long as you have an account. When you close an account, we will delete its content, not including its videos. We may retain logs of automatically collected information (for internal analytics and security purposes);  your tax information; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.

We retain deleted videos on IPFS.  If you have previously made a video public, the video or its thumbnail may be discoverable in a search engine's cache for a time. We have no control over search engines.

If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.

8. Your Privacy Choices

We enable you to make numerous choices about your data:

Users in certain jurisdictions may have additional rights. See Section 14 for more details.

9. Account and Video Privacy Settings

As part of our services we offer you the ability to limit the distribution of your content, including your videos. This section explains some of your choices.

Profile

Your profile will, however, remain accessible to persons who have access to your account or content.

Team Members

Some of our subscription plans enable you to grant account-level access rights to others. Persons with such access ("Team Members") may be able to see and potentially alter your data. You may not revoke or downgrade Team Member access at any time.

Videos

We enable you to manage the privacy settings of your videos. On Ox21 app, for example, your options, which depend on your subscription plan, may include:

You may not change a video's privacy settings after uploading to IPFS.

You should exercise caution in granting access to others ( passwords). Once you have granted access to someone else, you lose a degree of control over the distribution of your video as those persons may share the password with other people. 

Regardless of your profile or video privacy settings, Ox21 reserves the right to inspect them for compliance with its Terms of Service,  or to address technical issues.

10. Communications from Us

Mobile Device Communications

We may, with your consent, send push notifications in our apps. You may disable these by declining them or changing the app's settings. To the extent provided, we may, with your consent, send SMS messages to your mobile telephone for authentication and security purposes. You may opt out of receiving such messages at any time.

11. Protecting Your Information

We use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe. We encourage you to use a unique and hard-to-guess password for your account and to not share it with others. You should only grant access rights to people who you know and trust, and, even then, you should be careful in granting all access rights. You should monitor your account regularly. If you believe that someone has gained access to your account without your permission, please change your password immediately.

12. Your Responsibilities

You may receive other people's data in using our service. If you receive information from other users, you must process that information in compliance with your published privacy policy and all applicable laws, including those concerning privacy, data security, and online marketing.

13. Third-Party Services

We may provide links to online services that we do not own or operate. These services fall outside of this Privacy Policy and we have no control over the data they collect. For example, if you click on an advertisement, you may be taken to the advertiser's website. Once on a third-party site, your data may be collected by others. We encourage you to read the privacy policies of such services before using them.

You may use our service through third-party sites and to send you offers. For example, you may watch a video that is embedded on a third-party site or use one of our apps on a third-party platform. This Privacy Policy covers our apps and video players, but does not cover any third-party site or any third-party video player.

14. International Data Transfers and Certain User Rights

14.1 Location of Data

Ox21 is based in the Canada. We provide services globally using computer systems, servers, and databases located in the U.S. and other countries. When you use our services from outside of the U.S., your information may be transferred to and processed in the U.S.. Please note that U.S. data and privacy laws may not be as comprehensive as those in your country.